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Contact Us Network Operations Center's Network Operations Center (NOC) located in Baltimore, Maryland is OnNet with Frontier GlobalCenter (FGC), Qwest Communications and GTE through three separate bandwidth-on-demand connections which enter Downtown Baltimore just a few floors below the NOC.



The image below is a generalized version of how our network connects around the world. The Global Center that is connected to continues to add direct links to different countries daily which increases the connection speed between NOCs.

Our Network.

FGC, a Tier 1 provider, utilizes a 13,000-mile fiber optic network and Dense Wave Division Multiplexing (DWDM) technology. This provides an enormous 460 gigabytes per second (Gbps) of capacity worldwide. They also have an Asynchronous Transfer Mode (ATM) fiber node located just a few floors below the NOC.

Qwest comes into Baltimore with an OC-12 line, and plans to upgrade their connection to an OC-48 in the near future. They also have an ATM fiber node a few floors below our NOC. The Qwest connection enables us to offer additional redundancy and better routes to Europe, Latin America and Asia. With our carriers, our router has up to 150,000 possible routes to send each packet of traffic.

Genuity, a division of GTE, is our third Tier One Internet backbone. Genuity provides excellent network performance as a result of their high-speed peering arrangements with other Tier One Internet backbone providers. The GTE global network delivers customers directly onto the Internet via a high-speed connection to its private, super-capacity backbone, including 17,000 miles of fiber and OC192 capacity. It is comprised of more than 800 U.S. local access points and approximately 1,500 international local access points in more than 150 countries.

Furthermore, because of these unique connections, does not need to link to the Internet though an OC3 or T3 Telecom circuit. Instead, independent cables run inside our building directly from the NOC to all three carriers points of presence. These lines can handle the bandwidth of a T3 or an OC3 with DWDM. Plus, they handle several times the bandwidth of an OC3. Whatever your bandwidth needs may be, we have the scalability to meet them.

Network Redundancy uses intelligent end-user routing software called Border Gateway Protocol (BGP), between Qwest, FGC and GTE, who use the same protocol. BGP identifies which path is the most efficient for each data packet and then routes the packet to its destination on the fastest path. This increases the speed at which web pages sent from our NOC arrive at their destination.

Studies have shown that the most common reason for downtime is circuit failure on Tier 1 provider backbones, the major data highways. To guard against this potential problem, we have three Tier-1 providers. If one experiences problems, we can route traffic down the other one. Furthermore, because we are OnNet with GlobalCenter, Qwest and GTE, we share their digital distribution architecture, which includes private peering network connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM Advantis and others. These private peering arrangements allow to exchange packets of data with every major backbone carrier in a one-to-one environment quickly and efficiently.

In addition, FGC has high-speed links to eight public exchanges including both MAE East and West and several NAPS. Through these public exchanges, customers have the ability to reach their site, no matter from where they are coming on the Internet. Thus we have the best of both worlds: a network that is both efficient and wide reaching.

Network Reliability

Industry analysis reveals that 70% of downtime over ten hours with any ISP is caused by telephone circuit failure. Since our NOC is in the same building as Frontier Global Center, Qwest and GTE, circuit failure is virtually eliminated because there is no phone circuit between us and our providers. Instead, there is a direct connection between our Cisco 7200 routers and theirs.

The second most common reason for downtime is circuit failure on the Tier 1 backbone. FGC, themselves a backbone, also have peer connections with other major Tier 1 providers, which allows traffic to be switched to other backbones quickly in the event of a crisis.

How reliable is this? Yahoo! is another fine company who connects directly using only FGC. If you can reach Yahoo, you can reach our network. FGC's groundbreaking 460 Gbps network runs BGP to 25 other major carriers through private peering arrangements, providing the fastest, most efficient and most reliable network available today.

Industry Leading Network Speed Guarantee's network daily average is 27% of its capacity, with midday peak spikes reaching only 33% capacity. Too often providers operate their networks at three to four times responsible capacity. As a result, their corresponding transfer times reach over 300ms. We guarantee clients will be carried off our network in less than 80ms over a five minute average at any time of day or night.

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